[PrestaShop × AI Ready Part 3] 24/7 Smart Customer Support: Permissions and audits that must be done when integrating customer support modules
PrestaShop smart customer support is most suitable to start with "customer support assistance": query controlled order summaries, organize customer intentions, and generate reply drafts. Refunds, discounts, reorders, and compensation promises are high-risk operations and should be approved by the policy engine or manually.
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